Alexa won’t connect to Wi-Fi Problem? A Wi-Fi connection is a lifeline for Alexa. The world’s most favored virtual assistant; Alexa wouldn’t be able to perform your said jobs if it is not connected to the internet situations.
In other words, without Wi-Fi Amazon Alexa Echo combo is of no use for you. Alexa will be just a useless app and Echo will work as simple Bluetooth speakers for you. So how would you deal with a situation when your Alexa won’t connect to Wi-Fi? Don’t have an idea? No problem!! then you need to restart your Internet router and/or modem and get the Alexa not connecting to the Internet problem.
Read this article till the end to learn all you should know about fixing Alexa won’t connect to Wi-Fi trouble.
Common Reason: Why My Amazon Alexa Won’t Connect to Wi-Fi?
Some reasons are responsible which is why you are not able to connect Alexa echo with the Wi-Fi.
1. Troubles Connecting with the Internet
When the device is not connected to the internet, you have trouble connecting with the internet.
2. Wi-Fi Connection Not Working or Blocked
At times when the Wi-Fi connection is blocked, then you will not be able to access the internet.
3. Not Using the Latest Version Updated Alexa App
Sometime, you will not using the Latest version updated Alexa App that may cause for Alexa Won’t connect to WiFi.
4. Faulty the Alexa Echo device
Faulty, the Alexa Echo device may cause for Alexa Echo Device Won’t Connect to Wi-Fi.
5. Alexa Not Placed in Wi-Fi Range
When there are some physical barriers or interference, then it can cause a hindrance for making the connection.
6. Not Using the Same Wi-Fi network with Alexa and Wi-Fi Router
Make sure that the Wi-Fi that you are using is working properly as it might be responsible for this issue.
Steps to Fix When the Alexa Is Not Connecting to the Internet
Well, it is not always clear why Alexa won’t connect to Wi-Fi, as sometimes the router or the mode, is going to need a restart. Sometimes, the Wi-Fi signal is blocked by the physical object.
Today we are going to read about the troubleshooting tips through which you will be able to get your echo dot or the Alexa enabled device back online and will be able to command them as well.
Let us now see what are the troubleshooting tips for solve the Alexa won’t connect to WiFi.
Step1: Check the Internet Connection
The first thing that you need to do is to check the internet connection and make sure that it is working properly. If you are not able to connect to the internet, then Alexa will not be able to do its job. If the device is fine, then the issue can be in your hardware.
Step2: Restart Your Wireless Router or Device
The next solution is to restart both the modem and the router and after that wait for at least 5 minutes and then connect the Alexa with the Wi-Fi. Well, the connectivity issues can sometimes be caused by the network hardware rather than the device that is connected to the network.
Step3: Restart the Alexa Setup Enable Device
After that restart the Alexa-enabled device. Power off or unplug the echo or the Alexa-enabled device and then turn it back on and connect the Wi-Fi again. Sometimes this issue is because the physical restart of the Alexa-enabled device can fix the issue.
Step4: Check Your Wi-Fi Passwords is Correct
Make sure that you confirm that the Wi-Fi password is correct when you’re putting it in. if you see that the hardware is working properly, then find the device on your Wi-Fi network, disconnect it, and you can reconnect it using the same password that you used to connect with the Alexa.
If the other device is recognizing the Wi-Fi network but is not able to connect using the same password, then the password that you are using for your Alexa device is incorrect as well.
Step5: Check Your Wi-Fi Network
Also, look for the blocks in your network and move your device closer to the Wireless router. The Wi-Fi signals cannot travel long distances without degrading. Well, it may be the Alexa-enabled device that cannot connect with the Wi-Fi network because it is simply out of range.
Step6: Wi-Fi Signal and Range Proper Ways
Make sure that you also check for any of the possible interference that can be physical barriers between the Alexa device and your router. There are things like brick walls reinforced doors and concrete walls that can block the Wi-Fi signals. Make sure that you also remove or turn off the devices that can interfere with the signal like FM radios or baby monitors.
Step7: Remove Wi-fi Extender And Other Obstacles
As such, Wi-Fi extenders are added in the network to widen the signal range. But on the other hand, it increases the no. of connection points as well.
The moment you feel you are trying, but Alexa won’t connect to wi-fi, do the following:
- Remove the wi-fi extender for the time being and try again to connect to Wi Fi.
- Check and remove any electronic gadgets if located between the router and your Echo.
Also, remove any other digital device from the path. These devices can create signal interference when Alexa tries to connect to a wi-fi network.
Step8: Reset the Alexa Factory Setting
Reset the Alexa to its factory settings. Well, when everything is going to fail, resetting the device to its factory setting can sometimes fix the Echo Alexa Device Is Having Wi-Fi Issues. Well, the instructions for resetting the Amazon Echo device will depend on the generation of the device.
Step9: Contact the Alexa Professional Expert
Get in touch with the technical professional expert if you are still facing Alexa not connecting to the internet, device after completing all the above instructions, then get in touch with us.
Now we discuss the various other technical Tricks to Solve Alexa won’t connect to Wi-Fi problem.
Read the Article: Alexa offline, and Alexa not responding issues.
That’s all!! Do let us know which one worked for you? We are pretty sure one of these would definitely help you to get your Alexa back on the job.
FAQs: Alexa won’t connect to WiFi
Q1. What Can I Do To Get Alexa Back Online?
You can get Alexa back online by rebooting it. Your WiFi router may need to be rebooted if it doesn’t work. You can access Alexa again. Rebooting your Alexa helps fix the problem that Alexa won’t connect to Wi-Fi.
Q2. What is the Best Way to Reconnect My Alexa to Wi-Fi?
Using the Alexa app, you can reconnect Alexa to Wi-Fi. Choose the Alexa device you are having trouble with from the devices section of the app. To change WiFi settings, go to settings and click Change next to it. You need to read all the instructions and follow them to connect Alexa to Wi-Fi.
Q3. Where Do You Get the Reset Button on an Alexa?
You can reset an Alexa device from the devices section of the Alexa app. Tap on the factory reset option after scrolling down. This will remove all of the settings and preferences that you have configured on the device and restore it to its original factory settings.
Q4. What is the Best Way to Connect Alexa to the Internet Without the App?
Amazon’s website can be used to connect Alexa to the internet without the Alexa app. You can check out these steps.
- The first step is to go to alexa.amazon.com.
- The settings menu is located on the left sidebar.
- You can set up a new device by clicking “Set up a New Device” under Devices.
- To connect a device, select it.
- When you turn on the device, there is an orange light ring.
- You can now choose Wi-Fi with an Amazon name.
- Now you can select Continue.
- You need to choose the Wi-Fi network and you need to enter the password to connect.
Q5. Is Alexa automatically Connected to Wi-Fi?
You can easily connect Alexa to Wi-Fi but there is a need to use a tablet or smartphone. When you see these devices they are automatically connected to Wi-Fi.