With the launch of Amazon Alexa devices, our lives have become much more comfortable. Amazon Alexa works as a smart assistant on your voice command. You can ask Alexa to give you weather updates, play music, make calls and even can control your smart appliances at home. Alexa user maximum time facing problem with Amazon Alexa mic problem or Alexa mic not working.
Sometimes users encounter various problems with Alexa device like microphone issue, Alexa mic not working, Alexa not responding, Alexa not playing music, etc. Mix issue is a prevalent issue in the Alexa device, and it can occur due to various reasons. In this article, we will tell you some necessary troubleshooting steps to fix the mic issue on your Amazon Echo device.
Fix Amazon Alexa Mic Problem with these Methods
1. Reboot your Amazon Echo Device:
The rebooting process can solve half of the problems of your Alexa mic not working. . Unplug it from the socket and restart your device after 1 minute and check if it has fixed your issue.
2. Reset Your Device:
if rebooting doesn’t work then try to reset your Echo Device. This will take your device back to factory settings, and you will need to set up your device Amazon Echo device again using Amazon Alexa app. In case you need help, then check this article for guidance on how to set up your Echo device
You can reset your device with the help of a safety pin. Press the reset button using a safety pin and hold it for 5 seconds. Further, you will need to follow the reset instructions to complete the process. Once done, check if resetting has solved your problem or not.
3. Disable the mic of your Echo Device temporarily:
By disabling your mic for some time can also help you in fixing the mic problem. Push the mix button to off which is there on the top of the device and wait for some time. Your device will not respond to you till the time the microphone is off. After a while turn on your device’s mic and see if it works.
4. Shift your Echo Device to other Place:
Amazon Echo has Bluetooth speakers and catches the network very quickly. If you have placed your device somewhere near a window or door, then it can emanate noise from the other places too. Alexa can get trouble in hearing your command in too much noise. In such a case, shift your Echo device at a quiet pace and then interact with Alexa.
5. Teach Amazon Alexa so it can hear you better:
There is one best way to teach your Alexa to listen to you better. Go to the Alexa app on your phone or tab and then go on the Menu section. Click on Settings, and Under Alexa devices, you will find an option named ‘Voice Training.’ Click on it and then go through the Tutorial where you will need to read out 25 phrases in a loud voice.
This will help your Alexa Device to understand your Voice command better. To perform this action, you will need to be in the same room.
6. Check for Echo Updates:
From time to time, Amazon release product updates which all the Alexa compatible devices receive via wifi. These software updates are usually to enhance performance and to add new features in Alexa. In case there is an issue with your Echo device then it may not update properly and that could cause an issue in mic. In such a case you will need the help of an expert to fix the problem.
If you are not able to resolve the mic Issue and need an expert’ help then contact out Alexa Customer Service experts who will fix the Amazon Alexa’s mic issues instantly. Dial our toll-free number to reach out to us.