Amazon Alexa won’t connect to Spotify problem? Alexa is a virtual assistant which was launched by Amazon. One of the best things about this assistant is that you do not have to worry about paying any kind of monthly fees. You can also link the virtual assistant with all your smart home devices.
They will also enable you to control the smart devices while using voice commands. All you need to worry is about using the voice commands. In order to command the device, you need to have a stable internet connection.
There are at times when you will witness that Amazon Alexa won’t connect to Spotify.
There are at times when you will face these issues now and then and wonder how to resolve them. Also, make sure whether you are logged in to the Spotify account or not.
Going directly to the troubleshooting steps, let us first see the reasons that you have to face Echo not connecting to Spotify issue.
Reason For Alexa Not Connecting to Spotify:
There is no stated reason for this issue as there are multiple issues that can cause it. It can be a single issue or every issue at the same time which is why you are facing this issue. There are different factors that will involve in this setup.
Here are some of the common reasons why you might have been facing the Alexa Echo won’t play Spotify issues:
1. WiFi Connectivity Issue
Alexa won’t be able to play Spotify if it is not connected with a working WiFi network. An active and working internet connection is required for both Spotify and Alexa as well. The offline play feature of Spotify is only for premium users.
2. The Spotify Account isn’t Linked with Alexa
Alexa not connecting to Spotify issue can occur, if you haven’t linked your Spotify account with Alexa properly. So, you need to ensure that your Alexa is linked to your Spotify account according to settings.
3. Spotify isn’t Set as Default Music Player
When you give the command to Alexa to play music. Then it will start with Amazon Music as its default music player. So, in this, you need to change your initial music preference. You can easily change it from the Settings menu of the Alexa app.
4. Update Alexa and Spotify
Alexa and Spotify launch updates constantly, to introduce their features and fix old bugs. Sometimes, these changes can affect inter-application compatibility and lead to Alexa won’t connect to Spotify. So, you need to ensure Alexa and Spotify is updated to their newest version.
5. Explicit Filters
Amazon Alexa has Explicit filters that can block explicit speech. So if you have the problem that Alexa does not connect to Spotify. Then you can check whether this function is activated in the Music & Podcast section of the Alexa app.
These most basic reasons why Alexa won’t play Spotify or any other app.
Now that we know the reasons let us now see the troubleshooting steps through which you can resolve Echo won’t play Spotify issue:
Read Also The Blog Here: How to fix the Alexa Won’t Turn On?
How to Fix the Alexa Won’t Connect to Spotify:
As there are many issues that can result in this problem. Well, you do not have to worry you can follow the steps below if you are facing any kind of discrepancy such as Alexa won’t play Spotify.
Step1: Check If You have the latest Version of Alexa:
- Well, one of the first things that you need to perform is whether or not the Alexa app is from the latest version or not. If you see that your Alexa is not up to date, then yes, there are some issues that can face where you won’t be able to connect with Spotify.
- It also won’t be able to link to the External device. What you need to do is to go to the app store or the google play store and see whether the Alexa app is on the latest version or not.
Step2: Is The Echo Device Muted or Not?
- The Amazon Echo devices are so advance as well as complex to an extent that there is also a feature where you can mute your device. There are at times when you will accidentally press this option.
- You can see whether or not the echo device is mute if the light ring of the device is color red. If you see that the device is muted, you need to hold the microphone button on the device for about at least 2 seconds.
- You can also try this step when you are looking to mute the device.
Step3: Power Cycle the Amazon Echo device:
- After that, the next thing that you want to try is to power cycle the device and then reboot the Alexa-enabled device. Well, power cycling is very easy. All you need to do is to unplug it from the wall outlet or unplugging it into the AC power cord that connect with the Alexa.
- After that, you need to wait for at least 15 to 30 seconds before you are going to plug it back in again.
Step4: Make Sure that you Check the Spotify Login Status on Echo:
When you have followed the steps mentioned above, then you need to check the Spotify login status on the Alexa app.
In order to do that there are some steps that need to be follow it:
- First, you need to access the Alexa app.
- After that go to the settings and then select preferences.
- Well, after that, you need to go to the music and the podcast option.
- After that select the option of Spotify.
Step5: Re-link Spotify and Amazon Alexa
You can see whether the devices are linked together or not. If linked but still facing the Alexa not connecting to Spotify. Then try to re-link your Spotify and Alexa. Here is how to link spotify to Alexa.
- Open the Alexa app and go to Settings.
- Then head over to the Music and Podcast section.
- After this, click on Spotify and disable Skill.
- Now you have unlinked the Spotify and Alexa.
- Next, re-launch the Alexa app and re-link Spotify.
- Wait for a minute after unpairing and re-link them back.
Step6: Set Spotify as the Default Music Player
If you have set Spotify as a default music player, then it will play music from Amazon Music instead of Spotify. Follow the below steps to set Spotify as the default music player.
- On your phone, launch the Alexa app and head over to the More tab.
- After this, choose Settings and click on Music & Podcast.
- Next, open your Default Services and click on Change beside the default music service.
- Then choose Spotify and you have set it as a default podcast service.
Step7: Disable and Enable Alexa Skill
Due to an account authentication error, Alexa may not be able to connect to Spotify. In this case, you must deactivate and reactivate the Alexa skill. Here you can find out how to reactivate the Alexa skill.
- Open the Alexa settings on your phone and select Music & Podcast.
- Then select Spotify and click Deactivate skill in the menu.
- Deactivating the skill cancels the link between your Spotify account and Alexa.
- You will now need to link your device again.
Step8: Disable Profanity Filter
If you have enabled the profanity filter, then it will block explicit songs on Alexa-enabled devices. So, in this, you need to disable this filter. Follow the below steps to disable the Profanity filter.
- Head over to Alexa Settings and choose Music & Podcast.
- Next, choose the Profanity filter and disable the toggle.
- Once disabled, check if Alexa not connecting to Spotify is fixed or not.
Step9: Clear Cache from the Alexa App
Alexa app stores cache on your phone to remember the saved Echo devices and other settings. A corrupt cache can lead to trouble with the command. So, to fix the Alexa won’t connect to Spotify, you need to clear the cache and try again.
- Long press the Alexa app and open the info menu.
- Next, click on the Storage and Cache.
- Then click on the Clear Cache option.
- After this, you are good to go.
When you select this option, it must show you that you are log in to the Spotify account. Otherwise what you need to do is to log in and then link it together.
These are some of the steps through which you will be able to resolve the Alexa won’t connect to Spotify. If you are not able to fix Alexa not connecting to Spotify issue and Echo won’t connect to Spotify , then get in touch with our experts.
