Alexa Error code 7:3:0:0:1 is an error identify with router or Wi-Fi settings. When you try to connect your Alexa Echo device with the network to access the internet, this error usually occurs.
You might have tried all the possible solutions like restarting your device or router, resetting your Amazon echo, etc but it still not working. Don’t stress yourself much. We are here to help you. Try out these simple steps to fix Alexa Error Code 7:3:0:0:1
Before we move ahead and provide you the solution, first let’s read more about why this Alexa Echo Error 7:3:0:0:1 occurs. Some of the reasons that are prompt causing this error to occur are as follows. Have a look:-
Reason Behind Alexa Error Code 7:3:0:0:1
- When your WiFi router is incompatible with your Amazon Alexa devices.
- Sometimes when the configuration or settings of your router are not accurate. Many networks on single routers are enrolls with a similar name (SSID).
- This network relies upon extender, and they assorted frequency according to the location.
- Network Jamming is another common reason behind this error.
- Or just your device can have a glitch.
Solving Error Code 73001 is very easy and it doesn’t take much time. But before we proceed with troubleshooting steps, there are always some basic checks to solve every problem.
You should perform an ideal check of your Alexa device before troubleshooting.
Ideal Check Before Troubleshooting Error Code 73001
- Check your device’s position and ensure that your device should be placed 8 inches over the ground and ahead of the wall.
- The ideal distance from the router or the modem to your device should not be more than 8 feet. It may be lesser, but not more than that.
- Also, in order to get better network range, prevent placing keeping anything between modem and router.
- Ensure that you have a proxy network or VPN network.
- If you have recently changed your Wi-Fi password, make sure that you have saved the same in your Alexa app else it will attempt to connect with the old password.
- You might now aware but Alexa Echo device works with on 2.4GHz to 5.0GHz frequency, so better make the network setting matching with these ranges.
Troubleshooting Alexa Error Code 73001 in Simple Steps:
- First of all, you can try restarting your device and see if that can solve your trouble.
- To restart your device, unplug the adapter from the plug and then plug it back.
- You can turn your device on and off again for a few seconds.
- Check if your Alexa device is registered to your Amazon account or not.
- If yes, then search you have given yours to Amazon Echo Device.
- Connect the device to 2.4GHz network on the router and restart your Alexa device.
- Install the apps and drivers that are compatible with your Alexa device.
- Go to the Router Setting and make the required changes. Make sure that individual SSID names are assigned to different networks.
- Change or configure frequencies of your router or modem according to the compatibility of Alexa Echo device.
- If you are using a mobile device for Alexa Installation, first disable the “Smart Network Switch”, then connect to the network
- May be you have reset your router configuration, and ensure to reset the password in both networks and install the connection with a new password.
If you are still facing any type of error associated with your Alexa device or router configuration, then our team of experts is here to provide you instant help in solving those issues. Reach out to us on our Alexa Helpline Number and our expert team will provide you instant support.