Philips Hue Won’t Connect to Alexa: How to Fix it

How to Connect Philips Hue to Alexa

A popular smart lighting system in homes worldwide is Philips Hue lights. One of the most popular smart home hubs, Alexa, is often used with Hue lights. Amazon’s Alexa series offers many unique features, including the ability to control your lights with your voice. It is normal for these two to work seamlessly together. There are, however, times when this does not apply. It shows Philips Hue won’t connect to Alexa. Users must know how to connect Philips Hue to Alexa and why Philips Hue Not Connecting to Alexa?.


In this article, we can check the various reasons and solutions for Philips Hue not connecting to Alexa. Let us check these points.


Reason For Philips Hue Not Connecting to Alexa

Amazon Alexa works with Philips Hue lights via the Hue Skill. For the skill to work with Alexa, it must add to the app. The moment you’re ready to link your devices together, Alexa tells you, “We were unable to link Hue at this time”. Please try again later”. It means the error of Philips Hue not connecting to Alexa. There are various reasons for Philips Hue won’t connect to Alexa. Let us check the primary reasons for the existing error.


Alexa App

Sometimes there are some bugs or technical glitches in the Alexa app. It is necessary to reinstall and install it again.


Bad Network Connection

A bad internet connection is causing Philips Hue lights not to respond to Alexa’s commands.


Physical Fault

There are chances of physical faults between both devices. It is necessary to re-add the Philips Hue lights to Alexa.


Outdated Firmware of the Alexa App

The Philips hue and Alexa have connectivity issues if Alexa isn’t running its latest firmware version.


Enable the Alexa Skills

Alexa and Philips hue signals can conflict sometimes when skills are enabled. You can toggle the feature to see if that helps.


Hardware Issue

A hardware issue is the last thing that causes a conflict between your Alexa and Philips hue lights. It is necessary to fix them quickly. You can also know how to connect Philips Hue blub to Alexa.


Get a Solution How to Connect Philips Hue to Alexa

It is imperative to fix the Philips Hue won’t connect to Alexa. You can use various ways how to connect Philips Hue to Alexa. Let’s check different methods to fix the error.


Make Sure You’re on the Right With the Same Wi-Fi Network

The Hue bridge and your phone must be connected to the same Wi-Fi network for Alexa to detect Hue devices. When you are using different networks for both devices, it shows the error of Philips Hue not connecting to Alexa. Users need to use the same network for both devices.


Check the Power Cycle of the Hue Bridge

The first thing you can do is check that your Philips Hue Bridge has an internet connection. Three lights are on at the top of the bridge. The power button, the network connection button, and the internet connection button are in order. Whenever the first light goes out, both of the other lights go out as well. When you see the second light is off it shows the issue is with your router connection.

It becomes necessary to check all the cables attached to them. When the third light is off it displays that the bridge is offline and not connected to the servers. You can unplug the bridge and wait for a few seconds until the power cycle process is complete. It is necessary to check your bridge is on. After the reboot of the Hue bridge you can check whether Philips Hue not connecting to Alexa is fixed or not.


Disable and Re-Enable Hue Alexa Skill

You can use the Alexa Hue skills to control all the connections between your Philips Hue devices. It is vital to reinstall the Alexa skills so it solves software glitches properly. You can disable the Alexa skill and again re-enable Hue Alexa skills. Now you can check whether Philips Hue won’t to Alexa is solved or not.


Fixed the Alexa Group and Hue Bridge Issues

Alexa does not see your Hue Bridge network as a single set of lightbulbs. Alexa connects to each lightbulb individually, and each lightbulb will be displayed separately. Hue Room Groupings are also used. In this case, if you have Hue lights in one room, the Alexa will control each bulb individually as well as the Room Grouping you select in your Hue Bridge. Sometimes, the bulbs in the Hue Room are not in the same “group” as the individual bulbs. It becomes the reason for the Philips Hue won’t connect to Alexa.

It is crucial to change the information regarding Alexa Smart Home Groups to solve the issue. You can easily do this with the below steps.

  • You can open the Alexa App
  • Here you click on the device icon, which is in the bottom right corner of the screen.
  • Now you can see the Smart Home screen. Here you can quickly edit and control all the groups of your smart devices.
  • You can also add a new group by clicking on the Plus icon.
  • Here you choose Add Group.
  • After this, you can click on the save button.


Check for Duplicate Devices and Third-party Tools

You can share Philips Hue bulbs among any smart home hubs or assistants in your network (such as Samsung SmartThings). When Alexa sees multiple copies of the same bulb, it may cause problems with the connection or her routine.

  • You can open the Alexa app.
  • Now go to Devices > Lights.
  • Here you can check manually for duplicates.
  • You can delete all duplicate lights.


Reset Your Philips Hue Bulb and Alexa App

When you are still facing the error of Philips Hue won’t connect to Alexa. It becomes necessary for users to reset the Philips Hue lights and Alexa app. You can reset your Hue devices in multiple ways. The quick and easy way is to use the Hue app. You can go to settings > Lights. Here, you can choose a light that is not connected to Alexa. Now click on “delete” and confirm it again.


Update the Alexa App

New bug fixes are constantly being added to Alexa’s app. You can ensure you’re running the latest version of the app by checking the Apple App Store (iOS) or Google Play Store (Android). You may need to update it and re-add the bulb if it doesn’t work.


Reinstall The Alexa App

You can try this method if the previous way does not help in fixing the error. Our next step is to reinstall the Alexa app if updating didn’t work. You can uninstall the Alexa app from your device. After this, you can go to the Google Play Store or Apple App Store and Download Alexa App and install again. Here you can set up the Hue bulb in Alexa as well. It is also necessary to check whether Philips Hue not connecting to Alexa is solved or not.


Factory Reset Your Hue Bridge

You can quickly perform the factory reset of the Hue bridge so the error of Philips Hue won’t connect to Alexa and is easily fixed. It is a simple process, so you can follow these steps.

  • You can check your lights on the Hue bridge and turn them on.
  • Now disconnect the Ethernet cable from the bridge.
  • Here you can search small pinhole in the back of the Hue bridge.
  • You can take a pin to press and hold the for a few seconds.
  • After this, you can go to the Hue app and set up the Hue Bridge again.


Fixing Unresponsive Philips Hue Lights

It is necessary to fix the unresponsive Philips Hue lights. It becomes vital for users to know how to connect Philips Hue blub to Alexa. You can check these methods to solve the issue of Philips Hue not connecting to Alexa.


Check the Light Switch Turn (On/OFF)

You can check that the lights are turned on. Users must turn off the Philips Hue lights. After this, you can turn the lights on.


Philips Hue Must be Placed in the Network

Sometimes you can place your Philips Hue lights in dead spots, so the error of Philips Hue won’t connect to Alexa occurs. It is important to place your Hue in a place where it gets a full network. When the Hue gets strong signals, it works perfectly.


Remove the Interference Object on Your Wi-Fi Connection

It is necessary to remove all the interference objects from near the router. When there are metal objects, such as Bluetooth speakers, micro ovens, ovens, and many other products. These types of products blog the internet signals. It is necessary to place it in the right locations.


Final Thoughts

You can easily use the Philips Hue lights. It is necessary to know all the steps for how to connect Philips Hue to Alexa. When you are using the above methods, it becomes easier to fix Philips Hue won’t connect to Alexa. It is also imperative to follow all steps properly.

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